It's been almost two years and mine is still as comfy as when we first bought it. Flexsteel's Latitudes line is manufactured in China. Have you tried going through your dealer? Would you be able to write another update, as we are considering buying a 13-month old couch from this line called Dylan. We just bought the flex steel crosstown 3 piece from a very reputable furniture dealer in Houston. 1) La-Z-Boy vs Flexsteel Cost. I definitely enjoying every little bit of it I have you bookmarked to check out new stuff you post. You get what you pay for and this is a cheaper line of models. Some other people can't find this for less than 4-5k. Another is that there are very few manufacturers making RV furniture. Not sure if I just didn't notice it before or it has happened over the last while. This recliner is app compatible using Flexsteel's MyRecline F4 Mobile App or, if you prefer, you can simply use the control buttons. We still haven't had any problems with the frame, just the stitching on some of the seams on the corners on the top of the back. Unfortunately, you cannot have both power and gliding on the love seat- so I chose to glide. I will post updates in the future. Reducing chemicals in my home became more of a desire a... First thing that comes to mind when I hear borax? The point of my story here is : DO NOT BUY FLEXSTEEL. The Latitudes - Grant Transitional Power Reclining Sofa with Power Headrest and Storage Console by Flexsteel at Westrich Furniture & Appliances in the Delphos, Lima, Van Wert, Ottawa, and Celina … Shop for the Flexsteel Latitudes - Miller 1729-62PH Power Reclining Sofa with Power Headrests and Adjustable Lumbar at Furniture and ApplianceMart - Your Stevens Point, Rhinelander, Wausau, … I should have been conditioning it more often than I have, but it still looks nice. Latitudes seems to account for a disproportionate share of the total complaints. Large furniture manufacturers, such as Flexsteel, are all competing for limited floor space in the stores controlled by the few dominant retailers. Each time you move reclining furniture (in shipping, delivery and in your home) you increase the chances of creating a problem with the frame or the mechanisms. About 80% of the reviews are 1 or 2 stars. We then choose a shorter list for in-depth research and testing before finalizing our … In no way does SimplicitySofas.com claim ownership or responsibility for such items, and you should seek legal consent for any use of such materials from its owner. I looked at every option of buying used furniture locally, but nothing was worth the hauling ourselves part. Click here to see the difference between these different materials. I read a lot of reviews after the purchase and can only imagine that they're must be a knockoff brand that is being sold by "bargain" furniture stores. Almost all of these complaints involve "peeling" bonded leather. High performance fabrics combine heavy-duty durability with built in permanent stain resistance technology. homepage, I read that Post and got it fine and informative. Good question! They are very happy and plan to buy Flexsteel again in the future. There are some things I notice and wonder if they were always that way, since they don't seem to get worse. We are not complainers unless it's obviously defective. FlexSteel said they won't do anymore to fix it. The only problem is that it was the first piece of furniture we bought and it just didn't go with the space we have so it has literally just been sitting in our front room being unused after about 2 months of use once we got new furniture. Since its inception, the Flexsteel line has grown to include hundreds of models featuring everything from sleeper sofa sectionals to accent chairs and ottomans. The salesperson said the Flexsteel Latitudes collection was their number one seller. 100% polyurethane and vinyl faux leathers do not peel. The individual specifications on the Westport sheet say under warranty that it has a limited lifetime warranty on the frame, cushions, and spring system. We start with a chic, cosmopolitan design, add recline, and pack it full … What Everyone Needs to Know Before Buying Their Next Couch. Unfortunately the Latitude line still seems to have a significantly higher rate of complaints than domestically made Flexsteel furniture. We still are very happy with our purchase! It was on sale but I still paid $4300 for the same configuration. corner seams on the top backs are ripping away from the stitching. Our last Lazy boy set made of material lasted 17 years & still looked good enough that when we moved that we were able to sell it. Flexsteel reviews are almost all positive about the finished product, with users describing them as reliable standing the test of time. The Latitudes - Asher Contemporary Power Reclining Sofa with Power Headrest by Flexsteel at Furniture Barn in the Pennsville, Bear, Newark, Hockessin, Middletown, New Castle, Townsend, … If it wasn't for the stitch thing, I'd be completely happy with them still! I read that if your Flexsteel has a dust cover and you can't see the springs then it probably has a cheaper version. I did cancel the Flexsteel order though. We had to wait a few weeks, but it was worth saving $340. Also, yes they are extremely comfortable, with buttery soft leather as mentioned, where you sit but not on the back or sides.They have plenty of support for the lower back, so I no longer have to put a pillow behind me!It is big enough for me as a 6 foot 1, 190 pound man, and yet doesn't swallow up my girl friend because of the supportive cusions.It will let you rock and reclines quite far, to about 15 degrees, just almost horizontal.However, when sitting up, you can sit up about as straight as you want to.We spent $3000 on ours and I was just looking online mostly to see if indeed it was leather because it doesn't have a very powerful smell, unlike yours, otherwise we would take it back, but after reading on the Flexsteel site, I learned that they coat it with a protective finish, which could seal in the leather and thus the smell as well.Thanks again for your review! I will find the time today (hopefully) to post a follow up with pictures as they are today. It is in perfect condition. I didn't want to pay $4300+ for leather/vinyl out of China. Thankful to the store we purchased it from for trying to make things right, and hoping something can be done. When you compare similar recliners in the same type of fabric or leather, you’ll find La-Z-Boy and Flexsteel … Make yourself at home with the casual comfort of the Latitudes - Dandridge collection. We just bought ours at Furniture Factory Outlet.I was just trying to determine which model it is, since it isn't on the label.It is made in China, and is supposed to be leather.It is one of the Latitudes collection, comprised of 7 interlocking pieces:Two end recliner/gliders, one middle glider/recliner without armrest, the corner seat, one middle stationary seat, and two small storage modules with backrests but which aren't comfortable to sit on at all... may be why it was apparently discontinued.Anyway, we are happy with ours so far, but they recline so far, we have to move them out much farther into the center of the room than we did the previous reclining sectional, so we have very little living room left!By the way, if I were your husband I would be offended by your remark that this sofa was the most comfortable thing you've ever sat on ;0}. There are many Flexsteel reviews in which customers state that they have owned their Flexsteel furniture for 15 - 25 years or more. Huge computerized CNC Routers can produce massive numbers of frames far more efficiently. So we got them to come back and remove some it. The Top 100 furniture retailers control half of total U.S. furniture sales. One reason for this is the added dealer installation costs. With your crosstown set... do you lay vertical across the sofa padding/cushions? I didn't pay $4300 for it either. Take care, and give those little ones a hug for me Demir Leather Sydney, I wanted to thank you for this great read!! Customers often complain that all furniture seems to look the same. Cheaper foam will last long enough to satisfy the warranty. I liked your review. Best of luck! No complaints at all! My dinette is now starting to crack and peel as well. I'm very disappointed in FlexSteel and would not recommend them to anyone. It still looks brand new. I also love how easy it is to clean. There is a sizable rip now in the seam of an upper cushion on the couch (about 6 inches), but you cannot see it unless the seat next to it is reclined (we have them against a wall now). Hi John,My husband and I were watching tv tonight and he commented again on how he just loves the furniture. Oh well...the search goes on. Lowering labor costs has become a vital competitive strategy. Flexsteel products with the word Latitude on the tag is … Well guess what? It's some type of bonded leather and it will start to crack, peel and flake around 1yr. However, I am looking at some other Flexsteel groups including the Woodstock, Downtown, and Newtown sets. All Rights Reserved. Finding furniture on a budget isn't easy! The backs and sides are some type of vinyl. Latitudes Collection. Like you said in your blog, we found a small store with better price, then big store price. Well he stuffed the couch so full of crap it was all puffed up and uneven and looked like awful. We bought a Flexsteel leather recliner about 2 years ago and within six months had the same problem. You can add modernized and stylish furniture to your living space. Not good quality anymore and poor customer service. On the top in the back the stitching in one corner has gotten a little farther apart. Did you buy your Flexsteel online or from a furniture store? Over the next few weeks we hit up more furniture stores. Finally after 6 months we got ahold of Flexsteel and they gave us a brand new couch. From The Cheeky Review Click to read more. I sure hope they hold up better than the last set or I'm gonna cry and maybe look for a lawyer to start a class action lawsuit against Flex Steel. The Latitudes - Oscar Power Lift Recliner with Power Headrest and Lumbar Support by Flexsteel at Walker's Furniture in the Spokane, Kennewick, Tri-Cities, Wenatchee, Coeur D’Alene, Yakima, Walla … Thanks. Product availability may vary. This piece requires 6" of wall clearance. We like reclining, however, we also like to lay flat across couch and wondered if that was possible and was comfortable with the design of this unit and the somewhat cupped seats. Furniture like recliners are considered as the popular furniture nowadays. Is Flexsteal still in business. I received a full-sized product sample of Purex Baby detergent, because I'm a Purex Insider. It looks like real leather but , it's not. :). Called after I got the # from THOR Motor Coach and was rudely told they do not deal with the public. I told her that we were looking for a sofa to go in a room with a lot of windows and she assured us that it was fade-proof. Company will not answer emails and letters to CEO. Everything, especially parts and materials that cannot be seen, is subject to cost cutting. Many (but not all) of these high performance fabrics, including Crypton, Sunbrella and Bella-Dura cost substantially more than the old microfibers that dominated mid priced upholstery until recently. I had purchased a Southern Motion power reclining sofa and 2 power recliners in leather. 3 out of 5 (60%) reviewers recommend this product. :) Seriously. Here are my favorite places to earn some extra spending money, by redeeming point for gift cards. The fit and finish is awful with an inch plus space between the seating and center console on one side of the loveseat and none on the other. What state do you live in? We also selected it due to it sitting higher and firmer than many others. Read reviews … flood restoration, The Latitudes line of Flexsteel is made in China. Fabrics and foam are now cut by computer to increase efficiency and reduce waste. It should not be expected to last as long as Flexsteel furniture made 15 years ago. I am careful not to have any direct sunlight on the leather.Hope you enjoy yours! 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