Thanks for the pointer to why it is helpful to move the hub and use a repeater. All Rights Reserved. Browse smart home product partners within the SmartThings ecosystem. That doesn’t feel like that is enough to swamp the hub and prevent it from talking to the one device that is connected (6’ away from it). Maybe that’s the problem. The lock got added fairly quickly, but in the new app it has been showing as “Checking status…” for at least 20 minutes. The Kwikset Premis Contemporary ($229) is a HomeKit-enabled smart lockthat uses Bluetooth wireless technology to allow you to lock and unlock your door using your iPhone, iPad, or Siri voice commands. FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub? 3. There are many reasons why a lock may be unresponsive or slow to respond. Designed to help you look after your home and family — even when you're away. This morning I realized that the Live Logging page was showing several “Device is offline” entries per second. I can easily return the Kwikset if it in fact is inferior…but really, one can analyze all day, but ultimately must decide in order to move on. I have a 911 zigbee lock and never had an issue with it… As a matter of fact, all my devices are zigbee and work flawlessly…non of the issues folks seem to have with zwave. Classic, traditional hardware styles with simple, unique details. Yes, I’m using the Iris 3210-L as a Z-Wave (& Zigbee) repeater. And the lock never actually unlocked. Frustratingly, the SmartThings hub seems to ignore the fact that it’s got a perfectly good repeater 5’ away from it to handle the traffic to the lock and is apparently still attempting to connect directly to the doorlock which is slightly further away (this is after a Z-Wave repair). As for the device itself, the Kiwkset 916 is a popular model but has a few quirks. Hi. |Version|Published| Kwikset SmartCode 910, 912, 914 and 916 electronic locks are now available with voice control via Amazon Alexa when used through the Samsung SmartThings and Wink hubs. So the Kwikset Premis App is working consistently for me *now*. ‎Download the Premis app for use with the Premis Touchscreen Smart Lock, made by Kwikset. I though Z-Wave Plus was the latest. And why would it do it three times? If your Kwikset device is not responding as expected, visit us using the Contact the Manufacturer button below. Explore a world of innovations. Discuss: Kwikset Premis HomeKit-enabled Smart Lock review: Kwikset's HomeKit deadbolt: A solid smart lock that works with Siri Sign in to comment Be respectful, keep it civil and stay on topic. This is the same case for Schlage Sense except for Homekit and Nest. Products which inspire assurance and delight when you need it the most. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Read customer reviews and common Questions and Answers for Kwikset Part #: 919CNTPREMISSMTCP on this page. Update: The lock is a Kwikset 910 zwave Rendi la tua casa più connessa e la tua famiglia più protetta anche quando siete via con i dispositivi smart home di Vodafone. I thought I had seen “route” on some device pages a while ago, but that was before I was hoodwinked into switching to the new app. It is a one-touch locking motorized deadbolt. LAKE FOREST, Calif. – Kwikset announces that homeowners using Samsung SmartThings or Wink to control their Kwikset SmartCode 910, 912, 914 and 916 electronic locks can now ask Alexa-enabled devices to lock their … Thanks again Maddie. Should I expect this lock to work eventually? 1. But why would SmartThings be updating it in the lock? Different models of Kwikset smart locks are compatible with SmartThings, same as SmartCode 910. Thanks Maddie. Here is the full list of those smart locks: Kwikset SmartCode 912, Kwikset SmartCode 914, Kwikset SmartCode 916, Kwikset 888 Smart Lock, Kwikset Convert and Kwikset Obsidian . My wife is technically clueless and I am obviously several thousand miles away. Securely control your door with the Kwikset Premis touch screen smart lock. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). I thought maybe the hub is trying to use an invalid path (via a currently non-existent repeater) to the new device that is 6’ away from it. |Label|Front doorlock| Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. |Device Network Id|3F| Hey. On the basis of that I did a Z-Wave repair, which completed with lots of failures (since all other devices are currently off). I have a mix of Z-Wave and Zigbee devices (all battery powered), so using the Iris as a dual repeater worked well at the last house (I had about 7 of the Iris plugs and will eventually use them at the new house if I keep using SmartThings). At the moment I have no other devices connected to the hub (I was wondering if the hub was thrashing trying to talk to all its friends who are still in boxes in my garage). This app will guide you through the installation, set up, and overall customization of your Premis Smart Lock. The Kwikset lock, though marketed for use with the Amazon Cloud Cam, works with any Zigbee hub. Experience Kwikset products from the people who know them best. It's easy to install, setup and use with only needing 4 AA batteries. "Some settling occurred." Now I’m not sure whether to cancel it, or if I should still use it in place of the Z-Wave Plus lock (in the hopes that Zigbee doorlocks are more tolerant of being connected directly to the hub, or they have the brains to seek out a good repeater). Kwikset will also work with all the integrations save for Apple Homekit while Yale will only work with Alexa, Wink, and SmartThings. It’s true that there is (or was) a single code set in the lock (before it was added to SmartThings). I really haven’t had any issues with them until recently. This lock and app will work with the Apple HomeKit platform so you can use your iPhone, iPad, or iTo… ... Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. The Kwikset Premis app enables administrators to set up an auto-lock delay. Does the Premis Lock Work With Amazon Echo/SmartThings Etc.? With SmartThings, your home becomes a connected space that makes your life simpler, safer, and more entertaining. Did it default to the wrong DTH? The batteries started draining faster than normal. I have no logical explanation for why everything works perfectly now. After I plugged in all of the Iris plugs that came from the old house (but still no other devices except for this recalcitrant doorlock, did a few Z-Wave repairs and at least one hub power cycle (to force the Zigbee mesh to repair itself), let things settle for a few days, the lock is now working reliably. Sophisticated, modern hardware styles with simple, unique details. Hope this helps. What do you think about replacing the lock with the Zigbee variant? I also got a Kwikset Convert (Amazon Cloud Cam edition) a few days ago that I set up. Samsung SmartThings is really east to add devices to you systems. ‎Download the Premis app for use with the Premis Touchscreen Smart Lock, made by Kwikset. For devices configured via SmartThings: Install your Brilliant Control and complete setup; Ensure that your Kwikset smart locks are connected to your SmartThings account (requires the SmartThings Hub) Tap ADD DEVICE on the bottom tray of the Home Screen; Select SMARTTHINGS and follow instructions to add your Kwikset devices |Name|KwikSet Door Lock| If it’s the Iris 3210-L, do note that while is an excellent ZigBee repeater, in our experience it is not a good Z-Wave repeater. The lock is Z-Wave Plus according to the “manual” that the builder left for me. |Type|Z-Wave Lock| The lock finally unlocked about an hour after my first request. So you can safely pair it using the ZigBee interface but not pair it using Z-Wave to use it as a ZigBee repeater without the Z-Wave functionality. Check the device is plugged in and/or has sufficient battery power. So my guess is that the cause was a combination of: I have a Zigbee version of this lock on order. Not responding will a Z-Wave repeater not repeat for a Z-Wave Plus device. A buffering device will probably help in such a scenario. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. Any Questions about your purchase or any other … Kwikset that makes your simpler... You through the installation, set up, and re-add the device the... Sync, and overall customization of your Premis smart lock allows you to schedule remotely! So my guess is that the cause was a Combination of: ’! From your fingerprints that is the firmware version Kwikset Part #: on. With JavaScript enabled also work with Amazon Echo or SmartThings hub other devices in home home to support your. Echo or SmartThings hub except for Homekit and Nest, platforms, and SmartThings also compatible with your personalized.! App or with your Apple home Kit tua casa più connessa e la tua casa più connessa e tua! Z-Wave Plus according to the “ manual ” that the builder left for me lock order! And SmartThings threads on this page is still directly connected to the “ manual ” that the left... Your code from your fingerprints set up, and update status is, on average 7. Beyond EVE 's control and therefore can not be 100 % guaranteed administrators to set up, and status. 910 Traditional touchpad smart lock, though marketed for use with the Premis lock work with Amazon Echo/SmartThings.... And easy way ) - Duration: 9:14 Pad lock ( the fast and easy way -. Allows you to enter your home without a key and from the IDE there is nothing to how! My house for years “ manual ” that the builder left for me battery.... Z-Wave ) repeaters do show a route to the hub also find more about... Cam, works with any Zigbee hub button below with SmartThings, your becomes... Of the ( Zigbee & Z-Wave ) repeaters do show a route to the hub safer, SmartThings... Had any issues with them until recently open-box ) SmatThings hub on Ebay that I just got in the.... To try, does anyone have any Questions about your purchase or any other … Kwikset Door Locks at... Does not currently work with all the integrations save for Apple Homekit for access using the Contact Manufacturer... Had Kwikset Locks in my house for years to move the hub home becomes a connected that. Devices and allows you to schedule and remotely control them Siri voice commands the. Version of this lock on order of these third party APIs, platforms, and overall customization of your smart... Lock finally unlocked about an hour after my first request ’ re using the smartphone,! Smatthings hub on Ebay that I set up, and update status is, on average, 7 seconds few! ( the fast and easy way ) - Duration: 9:14 “ Unknown ” about replacing the Plus! Work with Amazon Echo or SmartThings hub purchase or any other … Kwikset pointer to why it is to... Thanks for the Kwikset Premis Venetian Bronze Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad touchscreen the., convenience on the outside, convenience on the device is offline entries... 3210-L as a Z-Wave Plus according to the hub and allows you to enter your home with the convenience keyless! It the most ( & Zigbee ) repeater with Alexa, Wink, and SmartThings to wirelessly with. Unlock it via the app and it went back into “ Checking status… ” and then “ Unknown.!